Customer Service

4 posts

Discuss all topics related to freshwater and planted tanks.


prdoring
 
Posts: 51
Joined: Thu Jan 28, 2010 1:48 am

Customer Service

by prdoring

This past weekend I took the four hour drive to my home town. The LFS there is absolutely amazing. A couple weeks back I saw a elephantnose fish which I fell in love with, so I vowed to upgrade my tank and return a month later to get it. I upgraded my tank and spent a month researching the interesting fish(for those who haven't read how they work its pretty neat.) One week before I went up I called to reserve one, they were out. The guy up there tried to see if he could get one on the next shipment, but his supplier was out. So when I was in town I stell went up there to get a Julii cory and A Crystal Red shrimp. I look in a tank and theres the elephant nose with a note saying hold for Saturday, Myrtle Beach SC. Turns out a few days later, the guy found one, ordered it, and without even knowing my name held it for me based on where I said I was from. This is the best customer service I have had anywhere fish store or not. Anyone ever get extremely good service at your LFS?


jdak702
 
Posts: 382
Joined: Tue Mar 13, 2007 6:26 am

by jdak702

Not often. Most in my town mistreat their fish. Except one which is saltwater only. All the others i do not agree with the way they keep their fish. It is good you found one though. What is their name or website if you don't mind.


prdoring
 
Posts: 51
Joined: Thu Jan 28, 2010 1:48 am

by prdoring



natalie265
Site Admin
 
Posts: 746
Joined: Sat Nov 01, 2008 9:48 pm

by natalie265

Salt Lake City has one local fish store w/good customer service and a very knowledgable staff. Seems to be the exception more than the rule. It's nice to find a good one!

Customer Service

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